When Consumer Devices Run Your Clinical Workflows, Who Really Pays the Price?
Across South Central Hospitals, the Cracks Are Getting Harder to Ignore.
Across South Central Hospitals, the Cracks Are Getting Harder to Ignore.
From San Antonio to Tulsa, Shreveport to Albuquerque, clinical leaders are doing more with less. The infrastructure is legacy. The staffing models are strained. And the mobile devices in nurses' and care teams' hands? Most weren't even built for hospitals.
Yet across hundreds of Epic-enabled hospitals in this region, many with over 100 beds, many pushing the limits of capacity, clinical workflows still depend on consumer-grade smartphones.
Why?
Because they were convenient. Familiar. Fast to deploy. But that convenience is now costing more than you realize.
Yet across hundreds of Epic-enabled hospitals in this region, many with over 100 beds, many pushing the limits of capacity, clinical workflows still depend on consumer-grade smartphones.
Why?
Because they were convenient. Familiar. Fast to deploy. But that convenience is now costing more than you realize.
South Central Systems Made the Pragmatic Choice. But That Choice Is No Longer Working.
During the pandemic, many hospitals leaned on consumer-grade smartphones to mobilize Epic tools such as Rover, Haiku, and Canto. It made sense at the time. The devices were readily available. Staff knew how to use them. IT could roll them out quickly.
But now?
- Batteries fail mid-shift, forcing nurses to scramble.
- Barcode scans take multiple attempts, risking medication safety.
- Alerts drop during floor transfers, creating dangerous communication gaps.
- Support tickets climb, eating into already-thin IT resources.
- Disinfection protocols wear down devices, degrading performance and trust.
And the pattern is repeating across this region in hospitals just like yours.
Epic workflows were meant to streamline care. But when run on the wrong devices, they create invisible delays, avoidable errors, and quiet burnout.
Spectralink Was Built for This Exact Moment, And Hospitals Like Yours.
You may not know us yet, and that is okay. For over 30 years, we have been solving a problem most hospitals are just now beginning to see clearly.
Spectralink builds enterprise-grade mobile devices exclusively for healthcare.
We don't make consumer-grade smartphones. We engineer clinical communication platforms that integrate directly into Epic, survive your infrastructure, and restore the confidence that mobile tools are supposed to deliver.
Our flagship solution, the Versity 97 Series, is already helping hospitals across the South Central U.S. regain control:
Spectralink builds enterprise-grade mobile devices exclusively for healthcare.
We don't make consumer-grade smartphones. We engineer clinical communication platforms that integrate directly into Epic, survive your infrastructure, and restore the confidence that mobile tools are supposed to deliver.
Our flagship solution, the Versity 97 Series, is already helping hospitals across the South Central U.S. regain control:
- Epic performance, uninterrupted.
- Hot-swappable batteries: Devices stay in service, even through double shifts.
- Integrated high-performance scanning: No sleds, no friction, no failure.
- Wi-Fi designed for legacy buildings: Seamless roaming through concrete, towers, and med-surg transitions.
- Purpose-built durability: Withstands hospital-grade disinfection protocols.
- Shared-user functionality: Essential for large hospitals with multi-shift usage.
- Real-time IT visibility: Know what is failing before clinicians do.
These aren't smartphones. They are clinical command centers in the palm of your hand.
We Understand Your Territory, Because We Have Walked It.
We have partnered with hospitals like yours. We have walked the med-surg floors and watched nurses juggle personal consumer-grade smartphones between patients. We have listened to IT directors talk about patching device gaps with borrowed chargers and borrowed time.
What we have learned is simple.
Consumer-grade smartphones were a stopgap. But now they are the problem. Most leadership teams haven't paused long enough to ask: Is this mobile strategy really sustainable?
What we have learned is simple.
Consumer-grade smartphones were a stopgap. But now they are the problem. Most leadership teams haven't paused long enough to ask: Is this mobile strategy really sustainable?
Awareness Is the First Step. The Next Step Starts Here.
This is not about buying hardware. It is about protecting your clinicians, your budget, your Epic investment, and ultimately, your patients.
You have already invested in Epic.
Now ask yourself: Are your consumer-grade smartphones helping you unlock Epic's full value, or quietly eroding it?
You have already invested in Epic.
Now ask yourself: Are your consumer-grade smartphones helping you unlock Epic's full value, or quietly eroding it?
Explore What Purpose-Built Mobility Looks Like
When you are ready to move from short-term fixes to long-term performance, we are here with tools designed for care, not consumers.
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ACT Health in Australia needed a better way to keep teams connected and workflows running smoothly. See how their purpose-built mobility upgrade transformed communication and efficiency across the organization in this short video.
Behind the scenes, everyday mobile delays, scan failures, and dropped alerts are eroding care quality across South Central Epic hospitals. This blog reveals why the comfort of consumer-grade smartphones is masking deeper clinical and operational risks.
Every hospital runs differently, with its own workflows, patient needs, and communication challenges. Spectralink takes the time to listen first, so the solutions fit your reality. Connect with a specialist to talk through what your teams need most.
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